Tag Archives: operations

Hardware Retailing and the North American Retail Hardware Association are committed to helping retailers stay agile and safe in light of the COVID-19 pandemic. On this page, find a continually updated collection of COVID-19 resources for retailers, including news, retailer …

As local and federal lawmakers across North America issue guidance to stay at home, many are permitting hardware and home improvement stores to remain open to serve their communities. Read about retailers from across North America who are continuing to …

On March 11, the World Health Organization declared COVID-19 a pandemic, the first in more than a decade. As the number of confirmed cases surpassed 3,100 people in 49 states, governments, communities and businesses of all sizes have been forced …

You’ve felt the winds of change. In this new decade, retail realities that once seemed like figments of the imagination are now commonplace. Robots work alongside humans in big boxes, and customers can have an entire shopping experience on the …

Understanding how home improvement customers research products online and ultimately make their purchases is critical. As customers begin to expect more online interaction from the businesses they shop, discover how you can position your website for ongoing success. The 2019 …

As social media use grew in the past decade, so did the reach of online marketing videos, according to a recent report from marketing firm Wyzowl. Data from nearly 700 marketers and consumers reveals some of the powerful reasons video …

At Central Valley, a lumber and building materials center with locations throughout northern California, president and CEO Steve Patterson wants every customer to feel welcomed. From diversifying his inventory to meet local industries’ specific needs to creating Spanish-language signage throughout …

When hiring staff, most retailers put a great deal of effort into the application process to make sure they’ve found the right person. Choosing your business advisers is equally important. These are the people you rely on to help you …