Tag Archives: operations

Spring is here, and that means warmer weather has arrived and you are preparing events and promotions around two important holidays: Mother’s Day and Father’s Day. As you head into your busy season, take this opportunity to share your store’s …

To view a PDF of this story, click here. To download a helpful inventory accuracy tool or to use an inventory calculator, which helps you determine the amount of lost sales due to out of stock inventory, click here. By: Liz Lichtenberger llichtenberger@nrha.org and …

Ironically, one way to increase sales in your store is to have a lenient return policy. Big-box stores have figured it out. They’ve made it easy to return almost any item, sometimes even without a receipt. Retailers with lenient return …

While it is vital that retailers have a web presence so consumers can learn about the company, its location or hours, some retailers still do not have an online presence. Those retailers that do have a website, still want to …

Any store owner knows the benefits of a good training program are numerous: increased sales, better customer service, less employee turnover—the list goes on. To help you start or improve your employee training program, NRHA is dedicated to providing new training resources …

To view a PDF of the story, click here. Breaking In In the early 1980s, residents of Avenal, California, made what may have seemed like an unusual petition to their state government. The state was making plans to build one …

To view a PDF of this story, click here and to read a Q&A from an architectural color consultant about her insights and advice on color.  By: Jesse Carleton jcarleton@nrha.org  If you sell paint, you’ve got a lot of company. Specialty stores, other independent home improvement …