Tag Archives: operations

Glenn Ubertino owns Zoller Hardware in North Carolina and has seen both sides of the retail coin. As a child, he grew up in the independent hardware store his parents owned, and as he began his own professional career, he …

You can carry a huge selection of products and offer many extra services, but unless you pair those with excellent customer service, you’ll have trouble retaining customers and growing sales. Retail expert Bob Phibbs recently shared his top 10 customer …

The rising prices of popular building materials, particularly lumber, are resonating with retailers and customers alike. Earlier this month, new data showed residential home builders reported a 26 percent increase in building material prices. In May, the price of lumber …

What long-term effects will the pandemic have on the way retailers manage their inventory?  The North American Hardware and Paint Association (NHPA) invites all members of the independent home improvement, paint and decorating industry to the upcoming Inventory Management webinar …

Setting up your store for traditional holidays is a given, but you can use this calendar to inspire your customers with some unexpected celebrations. Send photos of your displays and let us know what other events you celebrate in your …

After being declared an essential industry during the earliest days of the pandemic, home improvement is attracting many job seekers. The U.S. Bureau of Labor Statistics shows that compared to the first quarter of 2020, the number of home improvement …

The North American Hardware and Paint Association (NHPA) is now inviting hardware stores, home centers, lumberyards and paint and decorating retailers in the U.S. to participate in the 2021 Cost of Doing Business Study. For more than 100 years, NHPA …

There’s much more to discover from the May 2021 edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.