Tag Archives: operations

Combining shopping and entertainment stretches the boundaries of the typical shopping experience, and is known as shoppertainment – a trend that reflects the efforts retailers are making to differentiate both large and small businesses with memorable experiences. Read more about the trend in the November …

View a PDF of this story and download premade shoppertainment games you can implement in your store! Shoppers drive out of their way to buy lattes at Starbucks and earn their loyalty stars. They take their families to Cabela’s to marvel at the indoor …

In Hardware Retailing‘s November issue, editors spoke with high-performing retailers in the hand and power tool category. These retailers identified best practices they implement to cater to both the professional and DIY customer base. To share these best practices with your …

Hardware Retailing editors spoke with high-performing hand and power tool retailers in its November issue. The story highlighted four different hand and power tool best practices for strengthening customer relationships and below we have provided two additional best practices. We have …

Download a PDF of this story, download the Hand and Power Tool Selling Guide or view two additional hand and power tool best practices! Strengthening Your Customer Relationships in Hand and Power Tools Sawdust is everywhere. Wood scraps are scattered on the …

Benchmarking and measuring your store’s performance against industry averages are vital to keeping your store competitive and on a continuous growth track. One of the industry’s best tools for benchmarking is the North American Retail Hardware Association’s Cost of Doing Business Study. This …

This year, banks and credit card companies are sending consumers new payment cards, which look the same as typical cards but contain a high-tech metallic chip known as EMV, in an effort to make credit card transactions more secure. EMV stands for Europay, MasterCard, …

The widely popular mobile application Uber has transformed the way people get from point A to point B. The company’s latest endeavor, UberRUSH, will provide small business owners that same technology to harness delivery services, according to the company. This …