Hardware Retailing The Industry's Source for Insights and Information
Providing excellent in-store service is crucial to your business because competitors can often offer comparable pricing and possibly wider product selections. Good customer service is so important that 85 percent of consumers say they will go elsewhere if they visit …
Read More »Tag Archives: operations
Lowe’s Updates Web Tool for Pros
This week, Lowe’s unveiled an upgrade for a web tool for pro customers– LowesForPros.com. The website features new enhancements to help its pro customers make and track purchases online. Users can choose to buy online and pick up product in store or have orders delivered …
Read More »Do it Best Provides Scholarship for NRHA Retail Management Certification Program
Alyssa Tolzda from Modern Home and Hardware in Woodsfield, Ohio, is attending the Fall 2015 class of the North American Retail Hardware Association’s (NRHA) Retail Management Certification Program thanks to a $6,250 scholarship sponsored by Do it Best Corp. Developed …
Read More »CNRG Buys 28-Unit Marvin’s Building Centers
In a move that will increase its retail store count by more than 30 percent, Central Network Retail Group, LLC (CNRG) has acquired Marvin’s, an Alabama-based home center chain. Marvin’s operates 28 home center locations throughout Alabama, Mississippi, Georgia, and …
Read More »Tips for Getting Yourself Through the Retirement Transition
You might already know how you want to spend your years as a retiree, but have you thought through how you’ll feel during the transition into retirement? Whether you hope to keep working part time or want to leave retailing far behind …
Read More »How Do You Want To Spend Your Retirement Years?
To view a PDF of this story, click here, and visit hardwareretailing.com/retirement-persona-checklist to download an PDF checklist of the different steps to prepare for your retirement persona. Full Time, Part Time or Free Time? By Liz Lichtenberger, llichtenberger@nrha.org and Kate Klein, kklein@nrha.org If you’ve gotten your finances in order, …
Read More »Lawn and Garden Knowledge
To download a PDF of this story, click here. To download the Lawn & Garden Selling Guide, visit hardwareretailing.com/food-gardening. For more data on the growth in food gardening click here. Getting Back to the Roots With more consumers growing their own edible gardens consisting of fruits, …
Read More »Do Consumers Know You Are Locally Owned?
While many consumers can recognize an independent home improvement store by its small-town feel and top-notch service, many don’t know a business is locally owned and operated if it uses national branding or has multiple locations. Customers may see a …
Read More »
