When Jeff Dyson first purchased M&D Supply, he knew he needed some outside help if he was going to make his business a success. That’s when he began to research the idea of an advisory board. He reached out to …
Read More »Tag Archives: operations
Work ‘On’ The Business Rather Than ‘In’ The Business
Most closely held business owners are able to fill up every day working in the business, doing all of the paperwork, helping customers and doing everything necessary to keep the company running. Unfortunately there are still many tasks that do …
Read More »SPONSORED: Position Your Rental Department for Success
Like most every department in the store, rental should see a flurry of activity once the spring weather hits. Tillers and sprayers will likely be rented out every weekend as consumers start spending time in their lawns and gardens. As …
Read More »13 Ways to Maintain a Devoted Customer Base
There are two kinds of customers: existing and the ones you haven’t met yet. Right now, 20 percent of your existing customers make up 80 percent of your sales. There are many ways to use this devoted fan base to …
Read More »The Real Cost of Dead SKUs
Recently, I was analyzing our stores and began looking in-depth at our inventory. While I would like to think that we do an above-average job at maintaining our databases, cycle counts, etc., I began to question how actively we truly …
Read More »Boost New Customer Traffic In-Store and Online
You cannot control business conditions, but what you can control is how you approach your business. Build your business one client at a time, one interaction at a time. Here are a few easy-to-follow tips on how best to attract …
Read More »Who’s Buying Houses? A Quick Look at Some Emerging Demographics
It’s an age-old tale: A new customer comes into your store and you find out he’s renting an apartment nearby. A couple of years later, he’s in the store buying paint and fixtures for his starter home. Down the road, …
Read More »Five Business Lessons Independent Retailers Can Take Away from Sochi Olympics
It comes only every two years, and, as many of us have over the last few nights, we have spent time enamored by the amazing feats of athleticism displayed by the athletes at the Olympics. These athletes display such an …
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