It’s just what you needed, another appointment with a supplier rep who wants to stop in next week for a visit. It’s hard enough to find time to dedicate to the lengthening list of to-dos you committed to earlier in …
Read More »Tag Archives: operations
12 Reasons Why Employee Training Fails
Most of the money and time companies spend on training is wasted. That’s because the majority of companies use outdated training ideas and boring training methods. Training that is poorly presented goes in one ear and out the other. It’s …
Read More »Help Employees Keep an Eye on Shoplifters
Although most customers are honest, unfortunately, there may be a time you suspect someone of trying to shoplift from your store. One of the best ways to keep potential thieves at bay is to make sure your employees are aware …
Read More »Sponsored: RockSolid
To watch the full video, click here. “RockSolid POS® software is built for hardware stores, paint and decorating stores, lumber yards, garden centers and farm supplies businesses. Integrating a fast and easy-to-use POS system, inventory and accounts receivable, it provides everything …
Read More »SPONSORED: RockSolid Drives Merchandizing Decisions
RockSolid has made managing our inventory so much easier. You can analyze your inventory just about any way you like and, with RockSolid, we have a level of confidence in our numbers that we simply did not have before. The …
Read More »Three Ways to Market Your Store’s Pricing to Your Advantage
There are several marketing strategies you as an independent retailer can use to your advantage when it comes to pricing. Read about three below: Establish a Price Image First, take a step back and look at the big picture. What …
Read More »Win at Retail: Build a Great Staff
“You have great employees,” is the comment I want to hear most from customers. It goes right to the heart of a strategy that is essential to compete in today’s volatile retail environment. Customers’ expectations are higher than ever. Whether …
Read More »‘Independents’ Day’: Smaller Stores Can Stand Up to Their Behemoth Rivals
“City hardware store survives despite bigger retail options.” So ran the headline last November in the local newspaper for Pottsville, Pa. (population 14,229). The story focused on the seemingly unlikely survival of Pottsville’s Centre Street Hardware, which had managed to …
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