Tag Archives: operations

It is no secret that identity theft continues to plague our personal and professional lives. It leads the list of consumer privacy concerns and has ranked as the No. 1 consumer complaint to the Federal Trade Commission for the past …

Looking for a way to make your store stand out to customers? Think big! Whether it’s a hobby-turned-community project or an outside-the-box way to draw in customers, a couple of retailers found large statues in their stores created talking points …

When it comes to being successful selling builders’ hardware, it is important your employees understand and embrace the category’s somewhat split personality. On one hand, builders’ hardware is one of the most dynamic, fashion-forward categories found in home improvement stores, …

The sharp tools, blades, machinery, hazardous chemicals and heavy product stocked high in racking systems are the kinds of images that keep Kelly Brown up at night. They’re also what keep the retail safety expert and expert witness for Robson …

The Hardware Store in Mardela Springs, Md., is a small rural store that offers an old-fashioned retail experience to its customers. But mixed in with the country charm is a little bit of technology. “I’ve always been very modern in …

The staff at Woodstock Hardware doesn’t want its customers to forget about the store during the holidays. And what better way to help them remember than by offering a holiday catalog full of store products that would be perfect in …

Recently, Brian Buswell, owner of All American Do it Center, talked with a contractor who wanted to buy an auger. The cost for the auger and bit would be about $1,500—a prohibitive price tag for a piece of equipment the …