It’s a good idea to seek for ideas from other stores when evaluating how to improve your own. Take a look at some of these examples for inspiration: Store: PetsMart, national chain Why it Works: Petsmart offers small clean up …
Read More »
Cruise the aisles of Rick Parker’s store in historic downtown Richmond, Ind., and you’ll quickly know what he’s about: Fun. From the old-fashioned soda machine in the store’s Italian market all the way up the wooden stairs to the blues …
Read More »
To watch the full video, click here. Wealth Advisor, Gary Pittsford, talks with Editor Jaime Koch about why it’s more important than ever to start thinking about succession planning.
Read More »
To watch the full video, click here. Rick Parker, owner of Richmond Hardware in Richmond, Ind., has found a way to incorporate his many interests into his business by expanding into an Italian market, screen-printing business and blues club. In …
Read More »
To watch the full video, click here. As the old adage says—a happy employee makes for a happy customer. This webcast will explore simple yet effective ways to create a positive working environment for employees. Try some of these tips …
Read More »
To watch the full video, click here. With 18 departments and 60,000 square feet of selling space, McGuckin Hardware in Boulder, Colo., has made a name for itself as the place that carries everything. Randy Dilkes, store manager, tells us …
Read More »
To watch the full video, click here. Mark Schulein, president of Crown Ace Hardware, manages 320 employees across his 17 stores. Hear Schulein share his secrets to keeping his employees motivated.
Read More »
To watch the full video, click here. What makes independents winners in the home channel? Customer service. Top-quality customer service is more important now than ever, and this webinar will examine how independent retailers are meeting and exceeding customers’ demands …
Read More »
Hardware Retailing The Industry's Source for Insights and Information
