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Tag Archives: products

Customers: Love ‘Em or You’ll Lose ‘Em

By Michael Bergdahl, author and business consultant Isn’t it ironic that it takes years to build a great customer relationship, but only moments to tear one apart? Below are several of the most common customer service mistakes companies make. The …

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Under the Sea

Under the Sea - Feature

To watch the full video, click here. Dan Tratensek comes to you live from under the sea. Dan specifically sought out these new products as a way to help you differentiate your product assortments. We hope you love these fun …

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Live From The Forest

Live From the Forest - Feature

To watch the full video, click here. Dan Tratensek takes a break from building the Tratensek survival hut out in the forest to present his favorite products from the month. From folding shovels to camp aprons, these new products lend …

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Your Guide to Unique Niches

To watch the full video, click here. Whether it’s groceries and skin care or bridal gifts and sporting goods, more home improvement retailers are diversifying their assortments through non-traditional home improvement niches. This highly visual webcast will explore unique categories …

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Differentation through Assortment Planning

Differentation through Assortment Planning - Feature

To watch the full video, click here. As the race for customer service gets harder, independent retailers must think of creative ways to differentiate their stores. In this month’s vlog, Managing Editor Jaime Koch walks you through her top five …

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The Next Level of Housewares

Featured-Category

To watch the full video, click here. Woodstock Do it Best Hardware store owner dedicates nearly 800 square feet of floor space to the housewares category, including Diane’s Kitchen, a cookware shop on the store’s second floor.

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New Products Vlog: January 2013

To watch the full video, click here. Publisher Dan Tratensek shares his favorite new products from January in his monthly vlog. This month, he comes to you live from, where else, but a winter wonderland. See what’s trending.

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The Bonide Revenge

The Bonide Revenge - Feature

Bonide acquires the Revenge brand and launches new ant control category. Reclaim your territory from invasive ants. Bonide Revenge will help you get rid of those pests for good.

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