Tag Archives: profiles

To download a PDF of this story, click here. Then, click here to read letters from a former NRHA publisher and three other NRHA staffers who also took some time to look back and reflect on their time spent working …

In the August issue of Hardware Retailing, we asked three retailers in different phases of their careers and one retiree to reflect on their time spent working in the independent hardware and home improvement industry. Each retailer wrote a letter to …

When John L. Clark opened Clark’s Farm Supplies in 1845, he likely had no inkling that his family would continue to supply the Ellicott City, Maryland, community with quality products and project advice nearly two centuries later. Now known as Clarks Ace …

A question often asked of retirees, whether their career was spent working in a hardware store, leading an office of employees or teaching a classroom of children, is, “What’s next?” Many people get excited to devote more time to hobbies, volunteering …

Through Edgewood Do it Best Hardware & Rental, Jerry Mobley and Dale Streets are able to use lifetimes of knowledge and experience to help customers from their community. Both men began working for the store after long careers in other industries, …

When a customer walks through the doors of your retail operation, do they make a beeline to the items on their list? Or do they browse the store and discover items they’d like or forgot to pick up last time they …

To view a PDF of the story, click here.  For the past 20 years, the North American Retail Hardware Association (NRHA) has honored up-and-coming home improvement retailers age 35 and younger for their industry achievements with the Young Retailer of …

On the afternoon of Saturday, June 18, Adrianna Karp was the manager on duty at the Cole Hardware Mission Street store, working on a few different tasks, when the smell of smoke caught her attention. “In our stores, we use radio …