Consumer expectations have shifted over the last several years, and a comprehensive online experience is now an expectation for retail. Services like buy online, pickup in store or curbside pickup and access to real-time inventory in mobile apps are increasingly …
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8 Areas Where Customers Want Technology in Your Store
Consumers have preferences—and expectations—for how technology intersects with their retail experiences, according to the 2024 Future of Retail Report from business technology platform Square. See highlights from the data here and read more insights at hardwareretailing.com/future. The Technology That Drives …
Read More »Economic Concerns Causing Homeowners to Pause on Renovations
According to a new study from Houzz Inc., the leading platform for home remodeling and design, 15% of homeowners—one in seven—have put their home renovations on hold because of economic concerns. The top reasons for postponing projects include budget constraints …
Read More »Dig Into Data With the 2023 Cost of Doing Business Study
The latest data you need to keep your operation on track is now available in the 2023 Cost of Doing Business Study. For over 100 years, the North American Hardware and Paint Association (NHPA) has surveyed home improvement operators throughout …
Read More »3 Independent Home Improvement Companies Named to Most Trustworthy List
Newsweek, in collaboration with market research partner Statista, has released its second annual listing of the Most Trustworthy Companies in the U.S. The list covers 23 industries and includes 700 companies, ranked by evaluations from U.S. customers, employees and investors. This …
Read More »Insights from the Home Improvement Research Institute
Looking Forward: Discover more home improvement insights from HIRI at hardwareretailing.com/hiri-deceleration. Paint, particularly interior wall paint, has long been a go-to for many DIYers. With one of the highest DIY purchase incidences across home improvement categories, paint remains a constant …
Read More »Participate in the Q4 Independent Retailer Index Survey
Participate in the Q4 Independent Retailer Index survey! The Independent Retailer Index, developed by the North American Hardware and Paint Association (NHPA) in partnership with The Farnsworth Group, serves as a regular measure of the independent channel’s performance. Discover how …
Read More »Homeowners Plan to Continue Renovation Projects Into 2023
According to a new study from Houzz, most homeowners are moving forward with home improvement and renovation projects in 2023 despite continuing economic stress and uncertainty. The survey of nearly 4,000 homeowners, conducted in October 2022, found that only 1% …
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