Knowing how you measure up to industry financial averages is crucial to evaluating your business. To help you benchmark your business and plan for the future, the North American Retail Hardware Association (NRHA) has once again compiled financial data from more …
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Survey: Provide Feedback on Your Distributor
As your trade association, the North American Retail Hardware Association (NRHA) makes it a point to be the voice of independent retailers in the industry. NRHA is giving you a chance to provide feedback on your relationship with your distributor in an effort to …
Read More »Homeowners Engage More in Project Research
Over the past nine years, homeowners have seen extensive changes to home values as the market worked its way through the Great Recession. Recent research, however, suggests that consumers are once again investing in their homes. Market research firm Consumer …
Read More »Preventing and Reducing Chargeback Fraud
Fraud is a big headache for business owners, and it may be impacting your cost of doing business more than you realize. Retailers with chargeback rates of four percent or higher may soon be facing even higher chargeback and merchant account …
Read More »Every Customer Is an Impulse Sales Opportunity
Every customer who walks into your store is an impulse sales opportunity, according to a study conducted by TimeTrade Systems, Inc., which found that 82 percent of consumers purchase more than they originally planned once they’re in a store. In …
Read More »Independent Hardware Retailers Set Sights on Expansion
This year, nearly 85 precent of all independent home improvement retailers say they plan on adding new products to their stores and a full 66 percent say they plan to add or expand entire categories as ways to grow topline sales and …
Read More »My Business Is Liable for What?
Business owners often struggle to protect their enterprises against a wide range of employment-related issues, such as employee discrimination, harassment, wrongful termination and retaliation. Finding the right balance between effective risk management and affordable employment practices liability insurance is more …
Read More »5 Studies and Reports to Help Your Business
All smart decisions are based on research, be it product development, marketing strategies or financial decisions. It’s important to look for trends, industry best practices and any other data that supports those decisions. At the North American Retail Hardware Association …
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