Tag Archives: technology

Target and many other national retailers from an array of industries are now accepting Apple Pay at their locations, Apple announced in a press release. Apple Pay is an electronic method of payment that enables users to store credit card …

Lowe’s has announced plans to hire more than 65,000 employees in 2019. In a press release, the company says the new hiring initiative will enable it to “improve customer service and product availability.” More than 50,000 of these hires will …

As retailers struggle to fill jobs, a new report from the Associated Press suggests some retailers are raising wages and hoping for more efficient employees. The report says retail workers have seen some of the economy’s best wage gains in …

Click the picture to download a PDF of this story. By Chad Husted, chusted@nrha.org A New Cook in the Kitchen Gadgets are a fundamental piece of the hardware industry. Adults can get the same sense of wonderment as children with a new toy …

In retail, there is a growing demand for businesses to reach shoppers both online and through brick-and-mortar stores. Modern shoppers expect an omnichannel approach, says Joe Derochowski, executive director and home industry analyst for The NPD Group, a company that …

Greg Sammet, a certified water specialist at Martin Water Conditioning with 15-plus locations in Pennsylvania and New York, knows a bit about how a retailer can earn his business. He’s been working with independent retailers like PaulB Hardware for years …

Social media can be a great tool for retailers to engage with their customers and promote what is great about the industry and their businesses. Some of the most influential people on social media might well be those customers, which …

Being attentive on the phone is an important facet of customer service, but how do you retain that when you need to put a customer on hold? Smith’s Ace Hardware, which has five locations in New Jersey and Pennsylvania with …