Home » Tag Archives: trainer’s toolbox

Tag Archives: trainer’s toolbox

Trainer’s Corner: Focus on the Automotive Category

Automotive

As winter approaches for many areas of the country, customers might be thinking about making sure their car is prepared for the cold weather. If you have an automotive department, you can offer them the convenience of picking up items …

Read More »

Trainer’s Corner: 3 Opportunities to Train on Pricing

Training Course

Employees who understand retail profit and loss are more likely to know how they can protect your margins. For example, you can encourage them to be careful when stocking shelves by showing them the effect one damaged product has on …

Read More »

2 Resources to Help Customers With Climate Control

climate control

The North American Retail Hardware Association (NRHA) regularly develops tools and resources you can use to train your staff to help customers with climate control. Read the highlights of two resources below, which are part of the Trainer’s Toolbox series. …

Read More »

Free Training Creates Gold Star Teams

The North American Retail Hardware Association (NRHA) is always developing new tools and resources to train independent home improvement retailers. Best of all, many of the programs the association develops are completely free for retailers to use and implement in …

Read More »

Review These Loss Prevention Tips With Your Staff

loss prevention

Loss prevention is only effective if everyone on your team knows how to spot a shoplifter and stays engaged on the salesfloor. If you have new team members or if you’ve noticed some habits that need correcting, review this checklist …

Read More »

Make Employee Training a Key Part of Your 2019 Plans

employee training

What are your employee training goals for 2019? Are you planning to grow sales by adding a new niche to your operation? Do you want to appeal to a new customer base, or improve your average transaction size? Whatever plans …

Read More »

market

2020 Market Measure

Wednesday, Dec. 16 at 2 P.M. ET