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Tag Archives: training

Free Training Creates Gold Star Teams

The North American Retail Hardware Association (NRHA) is always developing new tools and resources to train independent home improvement retailers. Best of all, many of the programs the association develops are completely free for retailers to use and implement in ... Read More »

Recycling at Your Store? Here’s How Materials Come Back

Click here to download a PDF of this story. By Chad Husted, chusted@nrha.org The benefits of recycling are not new to consumers, but your customers may come to you with questions about the recyclability of the products you sell and how certain ... Read More »

Review These Loss Prevention Tips With Your Staff

loss prevention

Loss prevention is only effective if everyone on your team knows how to spot a shoplifter and stays engaged on the salesfloor. If you have new team members or if you’ve noticed some habits that need correcting, review this checklist ... Read More »

Fall 2018 Retail Management Certification Program Finishes Strong

retail management certification program

After six months of hard work, students from the North American Retail Hardware Association’s (NRHA) Fall 2018 Retail Management Certification Program came to NRHA headquarters in Indianapolis for their final visit. It culminated with the students presenting their coursework—business improvement ... Read More »

NRHA and Retail People Solutions Team Up to Improve Culture

culture

Click the picture to download a PDF of this story. By Scott Wright, swright@nrha.org Leading With Culture Business management guru Peter Drucker once said, “Culture eats strategy for breakfast.” While delivered tongue-in-cheek, what the father of modern management theory suggests is ... Read More »

NRHA Training: A Success Story at HomCo Lumber & Hardware

nrha training

When a customer walks through the doors of HomCo Lumber & Hardware in Flagstaff, Arizona, they know they won’t be passed from person to person to get an answer to their question. But this wasn’t always the case. Over the ... Read More »

Home Improvement Leadership Training Offers Strong Foundation

home improvement leadership training

Investing in home improvement leadership training is a decision that can strengthen your business for decades to come. By demonstrating your belief in your managers and other high-level personnel, you can give them the confidence they need to lead your ... Read More »

Final Days to Register for Innovative Leadership Training

leadership training

Don’t let the chance to sharpen your team’s skills pass you by! The deadline to apply for the Winter 2019 Session of the North American Retail Hardware Association (NRHA)’s Foundations of Leadership training program is Jan. 4. This online, college-level ... Read More »