Click the picture to download a PDF of this story. Most independent home improvement business owners and employees don’t have a background in accounting or finance. While the financial metrics of a company are only one piece of the puzzle, …
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An Equation to Solve Employee Turnover
Increasing productivity and reducing employee turnover are two struggles independent business owners often face. One of the most practical ways to address these issues is to take a look at your management team. Do your team leaders have the interpersonal …
Read More »NRHA Launches Fresher, More Accessible Website
The North American Retail Hardware Association (NRHA) has launched a refreshed, updated version of its website that allows the association to serve independent home improvement retailers better. The new nrha.org, which went live June 15, features an updated design. The …
Read More »5 Easy Ways to Stay Competitive as an Employer
Finding ways to remain a competitive employer is crucial. Across industries, finding qualified employees is often listed as a top challenge for business owners. As a retailer, you may find yourself concerned with how you can keep up with your …
Read More »Management Program Questions, Answered
Thinking about investing in your management and future leaders? The North American Retail Hardware Association’s (NRHA) Retail Management Certification Program (RMCP) is designed to enhance the retail operations knowledge of top-performing employees. It provides leaders with the skills they need …
Read More »5-Star Employees: The Traits That Make Top-Notch Talent Shine
Click the picture to download a PDF of this story. 5-Star Employees How do you create a thriving business? What are the traits of great employees who stand out within a team? Hardware Retailing spoke with successful retailers to discover …
Read More »How to Create an Employee Training Program
Click here to download a full pdf. If you’re new to employee training, setting up guidelines and processes is your first step. While it may be tempting to take a less formal approach to training, remember that the more time …
Read More »Big Boxes Aim to Close Skilled Labor Gap
Both Lowe’s and The Home Depot are investing in programs to bridge the skilled labor gap found in the U.S. workforce. Lowe’s recently launched its “Track to the Trades” program, which aims to develop specialized skills among its existing employee …
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