Retailer-led panels delivered industry-specific takeaways and anecdotes during the 2017 North American Retail Hardware Association (NRHA) State of Independents Conference in Chicago on Dec. 7. Dan Tratensek, executive vice president of NRHA and publisher of Hardware Retailing magazine, and Jim …
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Click the picture to download a PDF of this story. Looking back on the past 12 months, the North American Retail Hardware Association (NRHA) has made quite an impact this year. Your association launched and released many exciting programs, services and events. …
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Meet hypothetical retail employee and young leader, Joe. Joe started working for the local hardware store in his town as a cashier at age 16 and continued through high school and college. Afterward, he decided to continue his career with …
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Click the picture to download a PDF of this story. As an independent home improvement retailer, you have access to a wide variety of benefits through the North American Retail Hardware Association (NRHA), your trade association. Many of the resources are free …
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Click the picture to download a PDF of this story. For many retailers, employees are family. Even if they’re not related by blood, these are the people you spend the most time with day to day. Yet even in the most harmonious …
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If you’re a little confused by all the numbers in the financial statements of your business, you’re not alone. Many retailers would rather be on the salesfloor helping customers than in the backroom poring over paperwork. Nonetheless, those financial statements …
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The North American Retail Hardware Association (NRHA) has extended the application deadline for the Fall 2017 Foundations of Leadership Program until Friday, July 21. Ideal candidates for the program are employees who are new to management or are looking to …
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You work hard every day to propel your business forward, and one crucial element to ensure continuous improvement is to invest in leadership training for your top performers. There are a variety of books, online resources and industry training opportunities available. …
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