Employee development and training programs are crucial to keeping your employees engaged, growing and learning. They also help retain quality employees, improve customer service and add to your operation’s bottom line. Each of these five tenets should be a part of …
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If you’re looking for a new opportunity to build up your key team members, NHPA can help. The NHPA Foundations of Leadership program and the Retail Management Certification Program (RMCP) offer advanced retail training opportunities for everyone from new managers …
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Ace Hardware retailers had the opportunity to connect and network, discover new products and take part in educational sessions at the Ace Spring 2022 Convention, held at the Las Vegas Convention Center in Las Vegas, Nevada. The event marked the …
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While it may sound obvious, if you want to have a profitable retail business, sales associates need to be good at selling. That doesn’t mean you have to resort to used-car-salesman, high-pressure tactics to close the deal. But they need …
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Each year, the North American Hardware and Paint Association (NHPA) works to add new programs, services and partnerships to better serve independent retailers. Read how the association can help you with the resources below—and click here for more information and …
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Are you looking to gain insight into expense control, budgeting, benchmarking and more? The deadline to apply for the North American Hardware and Paint Association’s (NHPA) upcoming Financial Management cohort class is Jan. 6. Or, get started now with the flexible, …
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There’s much more to discover from the December 2021 edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.
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Develop and encourage leaders in your organization with the North American Hardware and Paint Association’s (NHPA) home improvement industry-specific training courses for managers. The deadline to enroll in the Leading Your Team course, part of NHPA’s Foundations of Leadership program, …
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