Tag Archives: training

In the past few weeks, many businesses, including home improvement operations, have faced uncertainties and have been required to adjust operations to ensure employees and customers remain safe. The COVID-19 pandemic has affected people across North America and the rest …

The North American Retail Hardware Association (NRHA) Retail Management Certification Program is the only industry program that prepares owners and high-potential employees with profit-focused store operations training. This high-level retail training can bring immediate results to your business and position …

The third and final visit as part of the North American Retail Hardware Association’s (NRHA) Fall 2019 Retail Management Certification Program (RMCP) was a culmination of the students’ hard work and a celebration of everything they accomplished during the course …

Every workplace has its own unique culture: the shared values and actions that guide each business and influence how customers and the outside world view it. When employers honestly assess their workplace culture, take steps to address long-standing issues and …

In the January issue of Hardware Retailing, you read how Hassett Hardware and Friedman’s Home Improvement took steps to evaluate and improve their workplace culture. As each company united behind a single goal, teams grew closer and found new ways …

Investing in your management-level employees through training is a surefire way to prove you care for them and their long-term position with your company. The North American Retail Hardware Association’s Foundations of Leadership program instills key leadership concepts and personal …

Franklin Cloninger, general manager at Triangle True Value Hardware and Rental in Greenwood, South Carolina, says the Business Improvement Project he completed as part of the NRHA Retail Management Certification Program (RMCP) couldn’t have come at a better time. “We …

Across the western U.S., the Builders chain of home improvement stores offers a complete selection of building materials and design services. One central element of the company’s decades-long success is its outside sales team, a group of 21 salespeople who …