Tag Archives: training

The third and final visit as part of the North American Retail Hardware Association’s (NRHA) Fall 2019 Retail Management Certification Program (RMCP) was a culmination of the students’ hard work and a celebration of everything they accomplished during the course …

Every workplace has its own unique culture: the shared values and actions that guide each business and influence how customers and the outside world view it. When employers honestly assess their workplace culture, take steps to address long-standing issues and …

In the January issue of Hardware Retailing, you read how Hassett Hardware and Friedman’s Home Improvement took steps to evaluate and improve their workplace culture. As each company united behind a single goal, teams grew closer and found new ways …

Investing in your management-level employees through training is a surefire way to prove you care for them and their long-term position with your company. The North American Retail Hardware Association’s Foundations of Leadership program instills key leadership concepts and personal …

Franklin Cloninger, general manager at Triangle True Value Hardware and Rental in Greenwood, South Carolina, says the Business Improvement Project he completed as part of the NRHA Retail Management Certification Program (RMCP) couldn’t have come at a better time. “We …

Across the western U.S., the Builders chain of home improvement stores offers a complete selection of building materials and design services. One central element of the company’s decades-long success is its outside sales team, a group of 21 salespeople who …

Each year brings new services, programs and partnerships from the North American Retail Hardware Association (NRHA) to streamline your business and strengthen your team. Learn more about what membership means for your operation. Keeping track of each offering from your …

What’s your training goal for the new year? The North American Retail Hardware Association (NRHA) makes executing a plan easy, no matter how many team members you have or where there are opportunities in your operation for additional education. Here …