Tag Archives: training

Investing in your management-level employees through training is a surefire way to prove you care for them and their long-term position with your company. The North American Retail Hardware Association’s Foundations of Leadership program instills key leadership concepts and personal …

Franklin Cloninger, general manager at Triangle True Value Hardware and Rental in Greenwood, South Carolina, says the Business Improvement Project he completed as part of the NRHA Retail Management Certification Program (RMCP) couldn’t have come at a better time. “We …

Across the western U.S., the Builders chain of home improvement stores offers a complete selection of building materials and design services. One central element of the company’s decades-long success is its outside sales team, a group of 21 salespeople who …

Each year brings new services, programs and partnerships from the North American Retail Hardware Association (NRHA) to streamline your business and strengthen your team. Learn more about what membership means for your operation. Keeping track of each offering from your …

What’s your training goal for the new year? The North American Retail Hardware Association (NRHA) makes executing a plan easy, no matter how many team members you have or where there are opportunities in your operation for additional education. Here …

Certain departments in hardware stores attract customers more easily than others. Who doesn’t want to look over the latest smoker for the backyard or the most advanced drill for the toolbox? But a category like heating, ventilation and air conditioning …

As a former general manager of seven home improvement centers, Kim Peffley knows the importance of creating a resourceful team and establishing a culture that supports its success. Now as an NRHA Vision Process consultant, she helps teams understand how …

When the leaders at Clarence Thomas Ltd. Home Center (CTL) in Fish Bay, Tortola, British Virgin Islands, made the decision to invest in their employees by offering online training, they had no idea how popular the program would become. Initially, …