For years, retailers across many industries have focused on drawing in millennial consumers. However, a new report by Forrester Research Inc. recommends shifting some of that focus back to older consumers. What’s the difference between the two? Money to spend! The Forrester Research report, titled “The Future …
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Many Retailers Don’t Take Advantage Of Formal Training
Dedicating time to formal employee training develops sales associates who are knowledgeable, sell products well and deliver excellent customer service. Yet fewer than half of independent home improvement retailers who participated in North American Retail Hardware Association’s 2014 Employee Compensation Report provide formal employee …
Read More »Back To Pre-Recession Highs: Spending On Home Upgrades, Repairs
New home construction isn’t back to pre-recession highs, but spending money on home upgrades and repairs is. “Commerce Department figures show that in real, or inflation-adjusted terms, people are spending as much on home and garden tools and supplies as …
Read More »Product Videos Provide Higher Order Value
Engagement is what shoppers seek as they peruse retail stores and browse online shopping platforms. Customers want to see something intriguing or have a personal experience with products. Product videos not only provide engagement and visibility but they also provide a …
Read More »Retail Trends and Innovation Showcased at GlobalShop in Las Vegas
Hardware Retailing recently landed in Las Vegas to attend GlobalShop to give home improvement retailers a broader perspective of retail trends and innovations that span every industry across the globe. GlobalShop attendees are retail designers, store planners, consumer product companies, retailers …
Read More »Kitchen Design Trends in 2015
The kitchen is the hub of the home and the gathering place for many families. For this reason, it is one of the most remodeled rooms in the house. Entertaining takes place along with family dinners and important events, which is …
Read More »Mason Jar Projects
Have you or your employees ever been approached by a customer who is ready to tackle a project they discovered on Pinterest? Whether they hand over their smartphone or not, your DIY-savvy customers are browsing the Web frequently in search of …
Read More »Housewares Show Highlights Color Trends
The 2015 International Home + Housewares Show in Chicago featured keynote speakers, innovative products and industry professionals, making it a learning experience for all. The keynote and seminar speakers focused on industry trends, colors and improving business operations. Leatrice Eiseman, executive …
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