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Tag Archives: True Value

Ace Hardware, True Value Top Customer Satisfaction Poll

J.D. Power

Research firm J.D. Power has released its 2019 Home Improvement Retailer Satisfaction Study, and Ace Hardware and True Value have tied for first place for overall customer satisfaction. The survey gathered data from 2,433 customers who purchased a home improvement ... Read More »

True Value CEO to Deliver Keynote at 2019 National Hardware Show®

true value ceo

The National Hardware Show® has announced John Hartmann, president and CEO of True Value, will serve as a keynote speaker at this year’s event, held May 7-9 in Las Vegas. Hartmann’s keynote speech will take place Tuesday morning, May 7, ... Read More »

New Year, New Path for True Value

True Value

Click the picture to download a PDF of this story. Ready for the Future By Renee Changnon, rchangnon@nrha.org Throughout 2018, many changes took place in the retail industry. One of those changes for independent home improvement retailers was True Value Co.’s ... Read More »

The Faces of True Value: Retailer Profiles

retailer profiles

To give readers a better look at True Value, we spoke to retailers in the industry that fly the company’s flag. Read these profiles to learn how True Value supports and works with these independent businesses. Caldwell True Value Relies ... Read More »

Exclusive Q&As With True Value Executives

True Value Executives

A Custom Approach True Value Rolls Out New Marketing Plan in 2019 Dave Elliott Senior Vice President, Marketing Dave Elliott joined True Value in 2017 from Mitre 10, a New Zealand-based home improvement co-op. He has over 25 years of ... Read More »

True Value CEO Discusses Strategic Plan, Future

CEO

John Hartmann President and CEO John Hartmann has 20 years of corporate experience, with 16 years spent in the hardware and home improvement sector. He joined True Value in 2013 after serving at New Zealand-based cooperative Mitre 10.  Hardware Retailing ... Read More »

Nelson True Value Finds Success With Distributor

Nelson True Value

When Fred Nelson was ready to retire from retail ownership of the store he had owned and operated since 1954, he didn’t want to see the business come to an end. In his search for a new owner, he wanted ... Read More »

MSK True Value Evolves With Support From Distributor

MSK True Value

A part-time job in high school often lays the foundation for the work ethic an individual brings with them in their future endeavors. For Jeff Johnson, working at Del’s Building Supply, now known as MSK Building Supply, in Myrtle Creek, ... Read More »