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Tag Archives: True Value

True Value Appoints First Chief Commercial Officer

True Value has named a new member of its senior leadership team. Chris Kempa will now serve as chief commercial officer, reporting directly to True Value president and CEO John Hartmann. “Chris is an exceptional addition to True Value with …

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7 Insights Into True Value’s Paint Strategy

true value's paint strategy

At True Value’s 2019 Fall Reunion, division vice president of paint John Vanderpool shared with Hardware Retailing how the company is innovating its paint offering to boost sales for its retailers and provide a comprehensive customer experience. Learn more about …

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Market Measure 2019: The Industry’s Annual Report

market measure 2019

Click the picture to download a PDF of this story now.  Though there has been a lot of hushed talk in recent months about the R-word looming on our economic horizon, economist opinions are certainly split about whether a recession …

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2019 Home Improvement Headlines

2019 home improvement

2019 was a year full of home improvement headlines, including new leadership, new services and new possibilities for the channel. Review 2019 home improvement headlines to get a fuller picture of the year using the links below. *** December 2018 …

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Inside True Value’s $150M Supply Chain Investment

supply chain

Last month, True Value opened its newest regional distribution center (RDC), a major component of the company’s $150 million investment in modernizing its supply chain to best serve independent retailers. The 1 million-square-foot hub facility is located in Wilkes-Barre, Pennsylvania, …

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True Value Ranks No. 1 in National Customer Service Poll

true value ranks

Hardline wholesaler True Value has topped Newsweek’s 2020 list of America’s Best Customer Service Brands in the “Home Improvement Stores” category. “True Value retailers are winning where it matters most: with customers,” says John Hartmann, president and CEO of True …

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In Conversation: True Value CEO Reflects on 2019 Fall Reunion

true value ceo

During the True Value 2019 Fall Reunion, president and CEO John Hartmann took time to speak to Hardware Retailing about how the company’s new supply chain upgrades, digital marketing programs and other new initiatives will empower the retailers who choose …

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True Value Focuses on the Future at 2019 Fall Reunion

2019 fall reunion

Thousands of independent home improvement retailers gathered in Chicago Oct. 3-6 to celebrate True Value’s 2019 Fall Reunion. For retailers and True Value leadership alike, it was a chance to share success stories, explore special buying opportunities and look ahead …

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