Hardware Retailing The Industry's Source for Insights and Information
When putting together a training plan for your employees, identify your key summer categories, then identify any new products. Your employees need to have all the information they need to sell them. They also likely need a refresher course on basic product knowledge.
Many retailers invite vendors to come into the store to talk about their products. They should tell you what products are selling well, what new products are coming on the market and how you can do a better job of selling them.
For even more employee training resources from NRHA, click here.
