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Troubleshoot Your Customer’s Furnace With This Guide

If you serve customers who have gas furnaces in their homes, keep this troubleshooting flowchart close to the service counter and the phone. Train your staff on each step of the guide so they are prepared to answer any follow up questions a customer may have about their furnace.

Download the flowchart here, print it out and laminate it so it stays clean and easy to read. Learn more about how to serve a broad range of HVAC customers here.

About Melanie Moul

Melanie is the communications and content manager for the North American Hardware and Paint Association. She joined the NHPA team in 2016 as an editor for Hardware Retailing and now helps lead the communications team to deliver relevant, timely content to the industry.

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