Based in Kent, Ohio, Carter Lumber operates 146 lumber and building materials locations in 12 states throughout the Midwest, Southeast and Northeast.
“We were delighted to welcome Carter Lumber to our recent Fall Reunion in Denver, to share what we’re all about—our energy, our innovation and our vision for the future,” says John Hartmann, president and CEO of True Value. “This proved to be the catalyst to welcome their business into our family. I look forward to our collaboration enhancing both companies and continuing to transform the industry.”
Following True Value’s business structural change in April 2018, executives from the Carter Lumber expressed interest in creating a new partnership with True Value.
“Though the former co-op model wasn’t relevant to us, True Value’s new business model intrigued us to explore their offering,” says Adam Lombard, vice president of product management for Carter Lumber. “We found that True Value offered a different focus on growth, dedicated to our needs and goals. Above all, the team took the time to understand what matters to us and put a great deal of thoughtfulness into our business plan.”
Carter Lumber executives say True Value’s commitment to retailers’ growth and focus on independent operations resonated with its leadership team.
“True Value is bringing an impressive service and value-added program to the table,” says Justin Drerup, director of hardlines for Carter Lumber. “Their people are engaged and display a genuine excitement in Carter Lumber. We’re anticipating the True Value partnership to be impactful as we continue to grow.”